Data Protection & Privacy Notice

Privacy Commitment

Welcome to Vegomm‘s Privacy Policy. There is no company behind “Vegomm“, the website under The person behind the project is David Douek, a private individual, based 23 route de St Cergue, 1260 Nyon, Switzerland. Vegomm is also referred to in this Privacy Notice as “we”, “us”, “our”, and “ours”.

Any personal data about our users (the “User” or “you”) provided to or gathered by the Service is controlled by David Douek.

When you visit https://www.vegomm.comm (“the Service”), you access linked pages or blogs, features, content (including any information, text, graphics, photos, lists of items compiled by you, comments, reviews, links, or other materials uploaded, downloaded or appearing on, or linked to the Service) (collectively the “Content”). By granting us access to your personal data for the collection, use, disclosure and retention of your personal information by us, as described in this Notice, we can make the Service even better for you, like showing you more relevant products and making it easier for you to track products you are interested

1. What Does This Notice Cover?

This Notice covers Vegomm‘s treatment of personal data that Vegomm gathers when you access the Service and/or use the Content. We explain what information we gather, why we gather it and the choices you have regarding your personal information.

2. What Personal Information Does Vegomm Collect?

We may collect two types of data and information from you:


The first type of information is non-identifiable and anonymous information (“Non-personal information”). We are not aware of the identity of the User from which we have collected Non-Personal Information. Non-Personal Information is any unconcealed information which is available to us while Users are using the Service. Non-personal Information which is being gathered consists of technical information and behavioural information, including, but not limited to, the operating system, type of browser, screen resolution, the period of time the User visited the Site, etc.


The second type of information is individually identifiable information (“Personal Information”).


This information may identify an individual or may be of a private and/or sensitive nature. Personal information which is being gathered consists of any personal details provided consciously and voluntarily by you including name, email, address, IP address and other unique identifiers and any other information you choose to provide to Vegomm.


As customers, you do not have any legal obligation to provide any information to Vegomm. You hereby agree and acknowledge that any Personal Information you do provide to us is provided at your own free will, for the purposes mentioned in this Privacy Notice and that we may keep such Personal Information in a database(s) which will be registered and kept in accordance with applicable laws and regulations.


We retain personal information no longer than is legally permissible and delete personal information when it is no longer necessary for the purposes set out in this Notice.

3. How do we collect information on our users?

i.  Personal Data You Provide to Us

We collect Personal Information when you sign up for our newsletter or get in touch with us for support. We receive and store any information you enter on the Service or provide to us in any other way. The types of personal data collected may include your full name, email address, IP address, browser information, username, password, home and billing address, shipping address, credit card information and any other information necessary for us to provide the Service, including the usernames and passwords for your accounts and profiles on third-party sites with which the Service interoperates.

We will collect details of transactions you carry out through our Services and of the fulfilment of your orders. If you contact us, we may keep a record of that correspondence.

You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our features (see section 9 below for further information on the choices you have).

ii. Personal data Collected Automatically

  1. We receive and store certain types of information whenever you interact with our Sites or use another feature of our Service. In other words, when you are using the Service we are aware of it and may gather, collect and record the information relating to such usage, either independently or through the help of third-party services as detailed below. Vegomm automatically receives and records information on our server logs from your browser including your IP address, certain cookie information (please see our Cookie Policy for further information) and the page you requested.

  2. More generally, our Services automatically collect usage information, such as the numbers and frequency of visitors to our Services and its components, similar to user music preference data or to TV ratings that indicate how many people watched a particular show. Vegomm only uses this data in aggregate form, that is, as a statistical measure, and not in a manner that would identify you personally. This type of aggregate data enables us to figure out how often customers use parts of the Service or another feature of the Content so that we can make the Service appealing to as many customers as possible, and improve the Content. As part of this use of information, we may provide aggregate information to our partners about how our customers, collectively, use our Content. We share this type of statistical data so that our partners also understand how often people use our Content, so that they, too, may provide you with an optimal online experience. Again, Vegomm never discloses aggregate information to a partner in a manner that would identify you personally, unless it needs to in order to complete a transaction on your behalf. Vegomm only discloses information to third parties it trusts.

iii. E-mail Communications

We often receive a confirmation when you open an email from Vegomm if your computer supports this type of program. Vegomm uses this confirmation to help us make emails more interesting and helpful. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers.

Depending on your email notification settings, we may send you updates and other marketing emails that include new products you may be interested in. You can choose to stop getting these updates at any time by opting out for promotional emails using the unsubscribe link in the emails or through other settings we may provide for this purpose.

4. What About Cookies?

Please see our Cookie Policy for information as to how we use cookies in relation to our Services.

5. Why Do We Collect Information?

Non-personal Information is collected in order to:

  • Create aggregated statistical data for research purposes and customisation and improvement of the Service

Personal Information is collected in order to:

  • Operate the Service
  • Communicate with you products, services and promotional offers
  • Display content and recommend merchandise and services that might be of interest to you
  • Improve our Services and platform, prevent or detect abuses of our Services and enable third parties to carry out technical, logistical or other functions on our behalf
  • Be able to contact you for the purpose of providing technical assistance, sale reminders and other related information to the Service and collect feedback
  • For market research, troubleshooting problems, detecting and protecting against error, fraud or other criminal activity
  • To provide to third-party contractors
  • For risk control, for fraud detection and prevention, to comply with laws and regulations, and to comply with other legal process and law enforcement requirements
  • To enforce Vegomm‘s Terms and Conditions, Privacy Notice and Cookies Policy

6. Where Will We Store Your Personal Data?

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed and used by staff operating outside the EEA who work for us or by one of our suppliers. Such staff may be engaged in, among other things, the provision of support services and the management of email campaigns. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Notice.

We use Mailchimp to save your email data settings and to send out emails. Mailchimp is company based in the United States of America.

7. Sharing Information With Third Parties

We share your Personal Information only as described in this Notice and require commercial entities with which we share your Personal Information to agree to keep your information confidential.

i. Vegomm Partner Websites We Do Not Control

Vegomm works with a variety of merchants (“Vegomm Partners”) in order to offer you the widest possible choice of vegan items through the Service. We promote and sell the items offered by the Vegomm Partners through the Service. When you choose to buy an item, you may be taken directly to their online store. You can easily recognise when a third-party business is associated with your transaction. Please note that: (i) the third-party business will use and share your personal data in accordance with its privacy policy; (ii) you should check its policy before completing any transaction involving such third-party business; and (iii) such third-party business is solely responsible for its use and sharing of your personal data.

ii. Other Third Parties

We may share your personal data with selected third parties including advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.

We may also share your personal data to analytics and search engine providers that assist us in the improvement and optimisation of our site. We have implemented the Google Analytics Demographics and Interest Reporting feature. Click here for information on opting out of Google Analytics features.

iii. Agents

We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we tell you differently, Vegomm‘s agents do not have any right to use personal data we share with them beyond what is necessary to assist us.

iv. User Profiles and Other Information You Post

User profile information including your username, name, email address, and other information you enter (“User Submissions”) may be displayed to other users to facilitate user interaction within the Service and allow you to follow other users, and them to follow you. Email addresses are used to add new User Submissions to user profiles and to communicate through User Submissions. Any personal data or content that you voluntarily disclose online (on discussion boards, in messages and chat areas, through reviews in product pages, etc.) become publicly available and can be viewed, collected and used by others. Any images, captions, physical descriptions, personal interests or other content that you submit to the Service may be redistributed through the Internet and other media channels, and may be viewed by the general public.

Please be aware that whenever you voluntarily post information to public areas on the Service or any other public forums, such information can be accessed by the public.

v. Communication in Response to User Submissions

As part of the Service, you will receive from Vegomm email and other communication relating to your User Submissions. You acknowledge and agree that by posting such User Submissions, Vegomm may send you email and other communication that it determines in its sole discretion relate to your User Submissions. Vegomm may need to provide you with certain communications, such as service announcements and administrative messages. These communications are considered part of the Service and your Vegomm account, which you may not be able to opt-out from receiving.

vi. Business Transfers

In some cases, we may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that are transferred. Moreover, if the assets related to the Vegomm service were acquired, customer information would be one of the assets that is transferred to or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Vegomm’s assets may continue to use your Personal Information as set forth in this Notice.

vii. Protection of Vegomm and Others and a Transfer in the Ownership of Vegomm

We may release personal data when we believe in good faith that release is necessary to comply with the law, regulation or legal request; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Vegomm, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. You agree that we may also share your data with entities where Vegomm is engaged in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding that involves the transfer of the information described in this Notice.

viii. Data sharing for certain promotions and competitions

We may also share your data with Vegomm Partners in connection with certain promotions and competitions. These will be subject to additional rules and conditions which will be made available at the time of any such competition or promotion. You should carefully review the rules and conditions relating to such competitions and promotions.

ix. With Your Consent

By using the Service, you consent to our sharing of personal data for the above purposes.

8. Is Personal Information About Me Secure?

We use the latest technologies and the most renowned partners to make sure your data is secure.

Unfortunately, the transmission of information via the Internet is not completely secure. Vegomm endeavors to protect personal data but Vegomm cannot guarantee the security of your data transmitted to our Services. Unauthorised entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our platform; any transmission of data is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

9. What About Links To Third Party Websites?

The Service contain links to other sites. Vegomm is not responsible for the privacy policies and/or practices on other sites. When linking to another site you should read the privacy policy stated on that site. This Notice only governs information collected on the Service.

We will take care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. We encrypt your information to protect it from unauthorised use. In addition, we will take reasonable steps to ensure that third party business partners’ to whom we transfer any data will provide sufficient protection of that personal data.

To help ensure that your shopping experience is safe, simple, and secure, we use Secure Socket Layer (SSL) technology.

10. What Personal Data Can I Access?

In the EU the General Data Protection Regulation (the “GDPR”) gives you the right to access information held about you. For any request or question regarding obtaining a copy of personal data we hold relating to you, and/or correction or deletion of your personal data, and/or object to any processing of your personal data, you can submit a Subject Access Request by filling in the form below and send it to us at We will respond to your access and/or correction request within 30 days.

However, please note that although your Personal Information may be removed from our databases, Vegomm will retain the anonymous information contained in the data you provided, and such information will continue to be used by us for statistical purpose.

11. Data Retention

After a request from a User to delete any data, a process will begin that permanently deletes the relevant data. Once begun, this process cannot be reversed and data will be permanently deleted. Any data which is not deleted shall be kept in an anonymized manner.

Similarly, Vegomm collects and retains usage data, other metadata and statistical information concerning the use of the Service are not subject to the deletion procedures in this Notice and may be retained by Vegomm. Some data may be retained also on our third party service providers’ servers.

12. What Choices Do I Have?

As set out above, you can always opt not to disclose information, even though it may be needed to take advantage of the Service.

13. Children

We do not knowingly market or sell products for purchase by children. The Service are not designed for use by children under 13 years old. Children under 13 are not allowed to register with or use the Service, or submit personal data through the Service. We do not knowingly collect personal data from anyone under the age of 13. If we discover that we have collected personal information from a child under 13, we will delete that information immediately.

14. Changes To This Notice

Vegomm reserves the right to change this Notice from time to time. Use of information we collect now is subject to the Notice in effect at the time such information is used. If we make substantial changes in the way we use personal data, we will notify you by posting an announcement on our Services or sending you an email. Otherwise, all other changes to this Notice are effective as of the stated “Last Revised” date and your continued use of the Site and/or Services after the Last Revisited date will constitute acceptance of, and agreement to be bound by, those changes.

15. Questions Or Concerns

If you have any questions or concerns regarding privacy on our Services or the Content, please send us a detailed message to We will make every effort to resolve your concerns.

This Agreement has been drawn up in the English language. In case of discrepancies between the English text version of this Agreement and any translation, the English version shall prevail.

Last Revised: 13 February 2020